Netsoins is software designed to facilitate the care of seniors. As a healthcare professional, you are no longer required to travel to treat the patient. However, you will need to access your personal space beforehand. Here’s how to go about it.
Logging into your account
Access to Netsoins is authorized for doctors, caregivers, directors of nursing homes and retirement homes, etc. To log into your personal space, you first need to go to the official Netsoins website. To log into Netsoins, you will need a valid internet connection and a tablet, smartphone, or computer.
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Once on the login page, you just need to enter your authentication details. This includes your username and password. As you may have noticed, you need to have an account. However, it is not your responsibility to create it yourself.
The service you are affiliated with will take care of that. If not, you can directly contact the developers of Teranga Software. These professionals will also create an account for you, and the login details will be sent via email. Once the details are entered, you just need to validate them by clicking on “Login” to access your personal space.
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As a doctor or caregiver, by logging into the platform, you have full access to patient records. Thus, the professional has the ability to prescribe medical prescriptions to their patient, indicate the treatments to follow, etc.
The software offers users an easy handling. Indeed, you do not need any special training to understand how to use it. Its intuitive interface provides optimal use and also allows you to save time.
Whether on your computer or on your phone, there is no need to install any tools before enjoying the Netsoins software.
Access denied: what to do
It may happen that access to your personal space is denied. One of your first reflexes will be to check if your connection is still active and valid. If so, you don’t have to worry. One last time, check that you are using the correct identification details and that they are correctly entered.
Unlike several sites, Netsoins does not offer a “Forgot password” tab through which you can proceed with a reset. Furthermore, there is no need to attempt multiple logins in a row.
In case of a forgotten password, to proceed with a reset, you can directly contact the Netsoins customer service. They will assist you properly in your recovery process. The Netsoins support service can be reached at 01 76 501 501.
It is a team available and ready to listen that you can also contact by email if needed. By going to the official Teranga Software website, for example, click on the “Contact us” tab. They will reset your password for you. However, this may take some time.